Connect everything. Build anything.

AI support agent that resolves L1 tickets autonomously — answers FAQs, suggests articles, and escalates when stuck.

Routes conversations by intent. Detects billing, bugs, or feature requests and assigns to the right team instantly.

Greets new visitors, collects context, and walks them through setup — like a concierge in your widget.

Build your own AI agent in any language using webhooks and the REST API. Deploy bots that reply as BOT natively.

One-click reply suggestions, conversation summaries, auto-categorization, and sentiment analysis — powered by Claude.

Get conversation notifications in Slack. Reply to customers from Slack threads without leaving your workspace.

Forward support emails into GudDesk. Conversations appear in the shared inbox with full threading.

Connect your WhatsApp Business account. Manage conversations from the same inbox as live chat.

Receive and respond to Telegram messages directly in GudDesk. Full conversation history synced.

Sync visitor profiles and conversation data to Salesforce. Auto-create leads from live chat conversations.

Push contacts and conversation activity to HubSpot CRM. Map custom fields and trigger workflows.

Create deals from conversations. Sync contact data and conversation history to Pipedrive.

Connect GudDesk to 6,000+ apps. Trigger Zaps on new conversations, messages, or tags.

Self-hosted workflow automation. Trigger complex flows from GudDesk events via webhooks.

Visual automation platform. Build scenarios that react to GudDesk events and sync data across tools.

Send real-time HTTP callbacks on conversation events — message received, conversation created, tag added, and more.

Full API for conversations, visitors, articles, workspaces, and messages. Build anything on top of GudDesk.

Embed the chat widget with two lines of JavaScript. Customize appearance, behavior, and visitor data programmatically.

Client library for browser and Node.js. Type-safe methods for all API endpoints with built-in auth.

Manage conversations, deploy agents, and configure settings from the command line.

Conversation volume, response times, resolution rates, agent performance, and CSAT scores — all built in.

Track widget interactions as events in GA4. Measure conversation starts, article views, and CSAT submissions.

Send GudDesk events to PostHog for product analytics. Correlate support conversations with user behavior.