Support your community, not just your customers
Open-source projects need a way to help users, triage bugs, and answer questions — without a budget. GudDesk is free, open source, and self-hostable, making it ideal for maintainers who want structured support alongside GitHub Issues.
Free forever for small teams · No credit card required
Why open source projects choose GudDesk
Completely free and open source
GudDesk itself is GPL-3.0. Use it to support your community at zero cost. Self-host it on your own servers for full control.
Embed in your docs site
Add the chat widget to your documentation. Users can ask questions without leaving the page. AI agents respond with answers from your knowledge base.
Triage with AI
TriageBot detects whether a message is a bug report, feature request, or support question. It auto-tags and routes to the right maintainer or contributor.
Build on top of GudDesk
Use the REST API and webhook system to connect GudDesk to your CI/CD pipeline, GitHub Actions, or Discord bot. The platform is extensible by design.
How it works
Real workflows that open source projects use every day.
User finds a bug in your library
They click the chat widget on your docs site. TriageBot identifies the bug report, collects reproduction steps, and creates a tagged conversation. You review it when you're ready.
New contributor needs guidance
GudBot answers common setup questions from your knowledge base. If the contributor needs human help, OnboardBot escalates with full context.
Release day support spike
AI agents absorb the wave of upgrade questions. Your knowledge base article about the new release gets auto-suggested. You step in only for genuine issues.
Everything you need
All features included — even on the free plan.
Frequently Asked Questions
Is GudDesk really free for open-source projects?
Yes. The free plan includes 3 agents with all features. If you need more, you can self-host the entire platform at no cost — it's open source under GPL-3.0.
Can I connect it to GitHub Issues?
Not natively yet, but you can use webhooks to sync conversations to GitHub Issues. When a conversation is tagged as a bug, a webhook can trigger a GitHub Action that creates an issue.
How is this different from Discord for community support?
Discord is great for community chat, but messages get lost in channels. GudDesk gives you a structured inbox where every conversation is tracked, assigned, and resolvable. AI agents handle routine questions so you don't have to repeat yourself.
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Ready to get started?
Free for small teams. Set up in 5 minutes. No credit card required.