Manage client support across all your accounts
Agencies juggle multiple clients, each with their own brand and support needs. GudDesk workspaces let you manage separate support inboxes per client while your team operates from a single dashboard.
Free forever for small teams · No credit card required
Why agencies & consultancies choose GudDesk
One workspace per client
Create a dedicated workspace for each client with their own branding, widget settings, knowledge base, and team assignments. Keep everything organized.
White-label the widget
Customize the chat widget's colors, logo, welcome message, and positioning to match each client's brand. No GudDesk branding on the Pro plan.
Team permissions and roles
Assign agents to specific workspaces with role-based access. Junior agents handle L1, senior agents handle escalations, and admins manage settings.
Report to clients with data
Built-in analytics show conversation volume, response times, resolution rates, and CSAT scores. Export reports for client reviews.
How it works
Real workflows that agencies & consultancies use every day.
Onboarding a new client
Create a new workspace, configure the widget to match their brand, import their knowledge base articles, and invite their team. Done in under 30 minutes.
Handling cross-client escalations
Each workspace has its own inbox. Your team sees conversations grouped by client. Internal notes and side conversations keep cross-team communication private.
Monthly client reporting
Pull analytics per workspace — conversations handled, average response time, CSAT scores, AI resolution rate. Present the data to prove your team's value.
Everything you need
All features included — even on the free plan.
Frequently Asked Questions
How many workspaces can I create?
There's no limit on the number of workspaces. Each workspace is a self-contained environment with its own agents, conversations, settings, and analytics.
Can clients see each other's data?
No. Workspaces are completely isolated. Team members only see conversations in the workspaces they've been invited to. There's no cross-workspace data leakage.
Is there a per-workspace fee?
GudDesk charges per workspace plan, not per seat. Each workspace can be on the Free or Pro plan independently. This lets you offer free-tier support to smaller clients and Pro support to premium accounts.
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Ready to get started?
Free for small teams. Set up in 5 minutes. No credit card required.